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Novidades Vordis

TALKDESK: TENDENCIAS IA

La Inteligencia Artificial permite reducir el esfuerzo manual, acelerar la innovación y mejorar el servicio al cliente. Herramientas como agentes virtuales y asistentes de agentes, pueden llevar a cabo tareas críticas del centro de contacto con una intervención humana...

Riverbed Reinvents APM for Digital Era

SAN FRANCISCO – June 6, 2018 –Riverbed®, The Digital Performance Company™, today announced the latest release of Riverbed SteelCentral that redefines the application performance management (APM) market with the industry’s first unified APM and end-user experience...

MITEL Completes the Acquisition of SHORETEL

Mitel® (Nasdaq:MITL) (TSX:MNW), a global leader in business communications, today announced the completion of its acquisition of ShoreTel. With this addition, Mitel has accelerated its move-to-the-cloud strategy, shifting into the #2 market share position for UCaaS...