vordis technologies signs partnership with Talkdesk, leader in Forrester Wave 2020 for Contact Center as a Service

Talkdesk is revolutionizing the customer service market with Talkdesk CX Cloud™, the industry’s first and only modern, global end-to-end customer experience solution. By combining enterprise performance at scale with consumer simplicity, CX Cloud allows companies to easily adapt contact center operations to the evolving needs of customers, customer service and sales teams, resulting in increased productivity, customer satisfaction and cost saving. Talkdesk CX Cloud offers a dynamic customer experience platform powered by artificial intelligence (AI), a white-glove approach to comprehensive business services and simple, seamless integration capabilities with more than 60 business tools, including the deepest Salesforce integration. Talkdesk CX Cloud sets a new benchmark for the contact center solutions market with enterprise scalability, security and reliability, backed by the industry’s only 100% uptime Service Level Agreement.

This agreement reinforces vordis techologies position as a cloud-based service provider in Spain. Partnering with Talkdesk enriches vordis customer experience (CX) portfolio and enables the company to seamlessly sell, deploy and implement Talkdesk cloud contact center solutions to meet today’s critical need for organizations of all sizes and industries to ensure business continuity while providing optimal digital experiences from any working environment.